Terms & Conditions

TERMS & CONDITIONS — Cozy Willows

Last updated: 17/11/2025

Welcome to Cozy Willows. By accessing or using our website, you agree to be bound by the Terms & Conditions listed below. Please read them carefully.

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1. Use of Website

By using this website, you agree not to:

• Misuse any website features

• Engage in fraudulent activities

• Attempt to interfere with the website’s functioning

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2. Product Information

We make every effort to provide accurate product descriptions and images.

Colors may vary slightly due to lighting and screen differences.

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3. Orders & Payments

• All payments are processed securely.

• COD orders require verification before dispatch.

• We reserve the right to cancel any suspicious or unverifiable order.

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4. Pricing

Prices shown on our website may change without notice.

Discounts and offers are subject to availability.

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5. Shipping

By placing an order, you acknowledge that shipping timelines may vary due to courier delays, weather, holidays, or high-order volumes.

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6. Return, Replacement & Cancellation

All returns, replacements, and cancellations are governed by our Refund, Return & Cancellation Policy.

Please review that policy for detailed terms.

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7. Intellectual Property

All designs, images, logos, graphics, and written content on this website are the property of Cozy Willows.

You may not copy or use them without written permission.

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8. Limitation of Liability

Cozy Willows is not responsible for:

• Courier delays

• Issues caused by incorrect delivery information

• Loss or damage after successful delivery

• Website downtime or technical errors

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9. Governing Law & Jurisdiction (MANDATORY FOR KYC)

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

In the event of any dispute, the courts located in New Delhi, Delhi shall have exclusive jurisdiction.

(✔ This fulfills GoKwik’s mandatory KYC requirement.)

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10. Changes to Terms

Cozy Willows reserves the right to modify or update these Terms & Conditions at any time.

You are encouraged to review this page periodically